Compare triggervox and Smartsupp on pricing, features, platforms, and ratings — both Live Chat tools, TriggerVox uses tiered paid subscription plans that all…
At a Glance
triggervox
Smartsupp
Primary category
Live Chat
Live Chat
Rating
Not documented
Not documented
Pricing model
TriggerVox uses tiered paid subscription plans that all include both Voice AI and Chat AI, with a 14-day free trial; exact plan prices are not publicly disclosed on the site.
freemium subscription
Starting price
Not documented
Free plan available; paid plans from $17 per month (billed annually)
Free plan
Not documented
Yes
Free trial
Yes
Not documented
Platforms
Not documented
Web, iOS, Android
Team collaboration
Not documented
Not documented
AI features
Yes
Yes
Public API
Not documented
Not documented
Pricing Compared
Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.
triggervox
No individual plan breakdown documented yet.
Smartsupp
Free — $0 forever
Solo — $17 per month annual
Plus — $25 per month annual
Expert — $83 per month annual
Pros & Cons
triggervox
Pros
Covers voice, chat, and phone in one platform, so businesses don't need separate tools for each channel
Purpose-built industry pages (pest control, collision repair, restoration) suggest workflows tailored to trades/service businesses rather than a generic chatbot
Offers a 14-day free trial and integrates with common CRMs (HubSpot, GoHighLevel, Zoho) and automation tools (Zapier, Make.com)
Cons
No public pricing table with exact numbers — buyers must go through a sales/trial flow to learn costs
Narrow focus on a handful of service-business verticals may make it less suited to general-purpose customer support use cases
No independent reviews, case studies, or usage metrics are published to verify claims about deployment scale
Smartsupp
Pros
Genuinely usable free plan for very small sites or early-stage businesses
Combines live chat and AI chatbot in one affordable platform rather than requiring separate tools
Multichannel support for WhatsApp and Messenger in addition to on-site chat
Annual billing offers a meaningful roughly 30 percent discount over monthly pricing
Cons
Free plan's 25 conversation per month cap is quite limiting for active stores
Mira AI Agent is a separate add-on with its own pricing rather than being bundled into core plans
Higher operator counts on Expert and Enterprise plans can add up in cost for larger support teams
Smaller company size relative to larger live chat competitors like Intercom or Zendesk
Use Cases
triggervox
Smartsupp
E-commerce visitor engagement — Online stores use proactive chat triggers and visitor tracking to engage shoppers in real time and reduce cart abandonment.
AI-assisted customer support — Support teams deploy the Mira AI Agent to automatically answer common product and order questions, freeing agents for complex cases.
Multichannel messaging support — Businesses consolidate WhatsApp, Messenger, and website chat conversations into a single inbox for consistent responses.