Brand24 Review, Pricing & Features

Brand24 is an AI-powered social listening platform that tracks brand mentions across social media, news, and forums, with sentiment analysis and real-time…

Category
Social Media
Pricing
Subscription, from $199/month billed annually ($249/month billed monthly)
Verified
Not yet
Last updated
July 18, 2026
Founded
2011
Headquarters
Wrocław, Poland
Web AppFree TrialAPIAI

Overview

Brand24 is a social listening and media monitoring platform founded in 2011 by Michal Sadowski, headquartered in Wrocław, Poland, and publicly traded on the Warsaw Stock Exchange under majority ownership tied to Semrush via its Prowly subsidiary.

The platform tracks brand, product, competitor, or topic mentions across social media, news, blogs, forums, podcasts, videos, and reviews, surfacing them in a unified dashboard with AI-driven sentiment and trend analysis.

Key Features

Brand24's AI features include automated sentiment analysis, an AI Brand Assistant, AI Insights and AI Topics for summarizing themes across mentions, and AI Events Detection to flag sudden spikes in mention volume that may indicate a PR issue or viral moment.

Additional tools include influencer scoring to identify high-impact authors, share-of-voice and trend analysis for competitive benchmarking, and integrations with Slack and Google Data Studio for alerts and reporting.

Pricing

Brand24 publishes transparent pricing across five tiers: Individual ($199-249/month), Team ($299-349/month), Pro ($399-499/month), Business ($599-699/month), and a custom Enterprise plan starting around $1,499. All paid plans include a 14-day free trial with no credit card required, and pricing scales with keyword limits, monthly mention volume, and how frequently data updates (from every 12 hours up to real time).

Key Features

Pros & Cons

Pros

  • Transparent, publicly listed pricing across all tiers
  • Strong AI sentiment and insight features relative to price point
  • 14-day free trial with no credit card required
  • More accessible pricing than enterprise-only competitors like Brandwatch

Cons

  • Mention volume caps on lower tiers can be limiting for larger brands
  • Real-time update frequency is reserved for Pro tier and above
  • Historical data access is more limited on entry-level plans
  • Costs scale quickly moving from Individual up to Business/Enterprise tiers

Pricing

Frequently Asked Questions

How much does Brand24 cost?

Plans start at $199/month billed annually (Individual) and scale up through Team, Pro, Business, and a custom Enterprise tier starting around $1,499, based on keyword and mention limits.

Does Brand24 offer a free trial?

Yes, all paid plans include a 14-day free trial that does not require a credit card.

Does Brand24 use AI?

Yes. Brand24 includes AI sentiment analysis, an AI Brand Assistant, AI Insights and Topics for theme summarization, and AI Events Detection for spotting mention spikes.

Who owns Brand24?

Brand24 is a publicly traded Polish company on the Warsaw Stock Exchange, majority-owned by Prowly, a subsidiary of Semrush.

How is Brand24 different from Brandwatch?

Brand24 offers transparent, self-serve pricing aimed at SMBs and agencies, while Brandwatch is a larger enterprise platform with custom, sales-negotiated pricing.

Comparisons

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