ejabberd Review, Pricing & Features

ejabberd is an open-source XMPP, MQTT, and SIP server built for massive scale. See 2026 features, Community vs Business Edition pricing, and top alternatives.

Category
Team Chat
Pricing
Open Source / Custom, from Free (Community Edition); Business Edition custom-priced
Verified
Not yet
Last updated
July 18, 2026
Founded
2002
Headquarters
France
APIOpen SourceFreemiumSelf-Hosted

Overview

ejabberd is an open-source, Erlang-based server that implements the XMPP messaging protocol along with MQTT and SIP support, making it a flexible backend for chat, presence, IoT messaging, and voice signaling. It was started in 2002 by Alexey Shchepin and has been maintained since 2005 by ProcessOne, a French company founded specifically to support the project commercially.

The server is best known for its role in real-time messaging infrastructure at massive scale, having influenced WhatsApp's early architecture, powered a modified deployment behind Facebook's original chat feature, and today running the Nintendo Switch friend and communication network.

Key Features

ejabberd supports the full range of XMPP extension protocols including multi-user chat rooms, publish-subscribe messaging, message archive management, and mobile push notifications, all built on Erlang/OTP's distributed, fault-tolerant runtime. Clustering allows a single node to handle roughly a million to two million concurrent connections, with horizontal scaling across nodes for larger deployments.

Beyond chat, ejabberd includes a native MQTT broker for IoT device messaging and a SIP proxy for voice signaling, letting a single server handle multiple real-time communication protocols. It can be extended with custom Erlang or Lua modules and integrates with external SQL databases for large-scale data storage.

Pricing

The Community Edition is free and open source under the GPLv2, with full production functionality and no licensing fees, though it does not include a formal support contract from ProcessOne.

The Business Edition adds enterprise features like Long-Term Support releases, enhanced performance modules, and direct SLAs with 24/7 support options, while Fluux offers a fully managed, hosted ejabberd cloud. Both are custom-priced and require contacting ProcessOne directly for a quote.

Key Features

Pros & Cons

Pros

  • Proven at extreme scale, having powered WhatsApp-influenced architecture and the Nintendo Switch's chat network
  • Fully open-source Community Edition with no licensing cost for self-hosted production use
  • Multi-protocol support (XMPP, MQTT, SIP) in a single server reduces infrastructure sprawl
  • Erlang-based architecture provides strong fault tolerance and horizontal clustering

Cons

  • Erlang is a niche language, which can raise the learning curve for teams without prior experience
  • Business Edition and Fluux cloud pricing are not published and require direct sales contact
  • XMPP as a protocol is older and less trendy than newer alternatives like Matrix for end-to-end encrypted messaging
  • Community Edition support relies on community forums and documentation rather than a formal SLA

Pricing

Frequently Asked Questions

Is ejabberd free to use?

Yes, the Community Edition is fully open source under the GPLv2 and can be self-hosted in production at no licensing cost. Paid Business Edition and Fluux cloud options add enterprise support and managed hosting.

What protocols does ejabberd support?

ejabberd primarily implements XMPP for chat and presence, and also includes native MQTT broker support for IoT and SIP support for voice signaling.

How many users can ejabberd handle?

A single ejabberd node can support roughly one to two million concurrently connected users, with clustering across multiple nodes enabling much larger deployments.

Who maintains ejabberd?

ejabberd was started in 2002 by Alexey Shchepin and has been maintained since 2005 by the French company ProcessOne, which also offers commercial Business Edition and Fluux hosted plans.

Is ejabberd related to WhatsApp?

ejabberd is widely reported to have influenced WhatsApp's original server architecture in its early years, though WhatsApp later built its own custom messaging infrastructure.

What is the difference between ejabberd Community and Business Edition?

Community Edition is the free, open-source core server. Business Edition adds Long-Term Support releases, enhanced performance modules, mobile push at scale, and direct ProcessOne SLAs, priced on a custom basis.

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