EmailLabs.io Review, Pricing & Features

EmailLabs is a Poland-based SMTP and email API platform offering deliverability tools, dedicated IPs, and analytics, with a free tier for up to 9,000 emails a…

Category
Automation
Pricing
Freemium, from Free
Verified
Not yet
Last updated
July 20, 2026
Headquarters
Poznań, Poland
Free PlanWeb AppAPIFreemium

What Is EmailLabs.io?

EmailLabs is a cloud-based email sending platform operated by Vercom S.A., a Polish company also behind other messaging products. It gives developers and marketing teams two ways to send email at scale: a traditional SMTP relay for existing mail systems, and a RESTful API for custom application integrations built in PHP, Python, Node.js, Java, Ruby, and other common languages.

The core pitch is deliverability rather than just sending capacity. EmailLabs says it draws on data from large volumes of email traffic to tune delivery behavior per receiving mailbox provider, aiming to keep messages out of spam folders for both marketing campaigns and transactional email like receipts, password resets, and notifications.

Key Features

EmailLabs supports full email authentication setup, including SPF, DKIM, and DMARC, along with optional dedicated IP addresses on higher-tier plans so a sender's reputation is not shared with other customers. It also holds Certified Senders Alliance certification starting at its mid-tier plan, which can help with inbox placement at some large mailbox providers.

The platform includes real-time analytics covering list health, engagement, bounces, and sender reputation, plus webhook support for feeding delivery events into a customer's own systems. Log retention varies by plan, from one day on the free tier up to 15 days on the Pro plan, which matters for troubleshooting delivery issues after the fact.

EmailLabs.io Pricing

EmailLabs uses a freemium, volume-based pricing structure billed in euros. The free Startup plan covers up to 9,000 emails per month (300 per day) on a shared IP with basic analytics and one day of log retention, with no cost. The Essential 30 plan runs about 23 EUR per month for up to 100,000 emails, adding CSA certification and 7-day log retention.

The Pro 100 plan starts at roughly 69 EUR per month, includes one dedicated IP, drops the daily sending limit, and bills additional volume at about 1.02 EUR per 1,000 emails. Enterprise plans are custom-quoted for senders above one million emails per month and add a dedicated support contact, minimum two dedicated IPs, and a negotiated SLA. Billing is invoice-based rather than self-serve card payment on paid plans.

Key Features

Pros & Cons

Pros

  • Free tier is usable long-term, not just a time-limited trial
  • Dedicated IP options available at a relatively low price point compared to some competitors
  • Supports both SMTP relay and REST API, covering different integration styles
  • CSA certification and authentication tooling built in rather than left to the customer
  • Backed by an established company (Vercom S.A.) with ISO 27001 certification

Cons

  • Paid plan pricing is not fully self-serve; enterprise-level volume requires a sales conversation
  • Billing is invoice-based on paid tiers rather than simple in-app card payment
  • Documentation and support are primarily oriented toward a European/Polish customer base
  • Log retention on lower tiers is short, which can limit troubleshooting older delivery issues

Pricing

Frequently Asked Questions

Is EmailLabs.io free to use?

Yes, EmailLabs has a permanent free plan covering up to 9,000 emails per month (300 per day) on a shared IP with basic analytics, no credit card required to start.

Does EmailLabs offer a dedicated IP address?

Yes, dedicated IPs are available starting on the Pro 100 plan, with Enterprise plans including a minimum of two dedicated IPs for larger senders.

Can I use EmailLabs with my existing email system?

Yes, EmailLabs supports standard SMTP relay so it can plug into existing applications and mail systems, in addition to its REST API for custom integrations.

Who is behind EmailLabs?

EmailLabs is operated by Vercom S.A., a Polish company, and is headquartered in Poznań, Poland.

How is EmailLabs priced?

Pricing is volume-based and billed in euros, ranging from a free tier for low volume up to custom Enterprise pricing for senders above one million emails per month; higher volume generally lowers the cost per 1,000 emails.

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