Zitadel Review, Pricing & Features

See how Zitadel, the open-source identity and access management platform, compares on authentication, multi-tenancy, pricing plans, and developer APIs.

Category
Security
Pricing
freemium, from $0
Verified
Not yet
Last updated
July 19, 2026
Founded
2019
Headquarters
St. Gallen, Switzerland, with a presence in San Francisco, California
Free PlanAPIOpen SourceFreemium

What Is Zitadel

Zitadel is an open-source, API-first identity and access management platform that gives developers a way to add login, authentication, and multi-tenant identity infrastructure to their applications without building it from scratch.

The platform is developed by CAOS Ltd, a company founded in 2019 in St. Gallen, Switzerland, with an additional presence in San Francisco, California. Zitadel is positioned as an open-source alternative to identity platforms such as Auth0, Keycloak, and Firebase Authentication.

It can be run as a fully managed cloud service or self-hosted, giving teams flexibility over data residency and infrastructure control while retaining access to the same feature set.

Key Features

Zitadel provides customizable hosted login pages along with gRPC and REST APIs, so developers can either use Zitadel's own login flow or build fully custom authentication experiences on top of its backend.

Authentication options include social logins, passwordless authentication, multi-factor authentication, and passkeys, while role-based access control governs what authenticated users and services are allowed to do within an application.

Its multi-tenancy model, built around organizations and projects, is designed for B2B software serving many customer tenants, and ZITADEL Actions let developers trigger custom logic after identity events like login or registration without deploying extra infrastructure. Service accounts are also supported for machine and workload identities.

Pricing

Zitadel offers a free plan with unlimited organizations and users, up to 100 daily active users, three identity providers, and custom workflows, making it viable for small projects and testing.

The Pro plan costs 100 dollars per month and raises the limit to 25,000 daily active users, adds custom domain support, and includes a defined uptime guarantee with a one-hour response service level objective.

The Enterprise plan is custom-priced and includes unlimited daily active users, a dedicated technical account manager, custom support SLAs, a commercial license, and the choice between cloud-hosted or self-hosted deployment.

Key Features

Pros & Cons

Pros

  • Open source with the option to self-host for full data control
  • Strong compliance posture, including SOC 2 Type II and ISO 27001
  • Generous free tier for smaller projects and early-stage products
  • Purpose-built multi-tenancy for B2B SaaS applications
  • Modern authentication support, including passkeys and passwordless login

Cons

  • Pro plan daily active user limits may be restrictive for fast-growing consumer apps
  • Enterprise pricing is custom and not published, requiring a sales conversation
  • Self-hosting requires infrastructure and operational expertise
  • Smaller ecosystem and community size compared to larger identity providers like Auth0

Pricing

Frequently Asked Questions

What is Zitadel used for?

Zitadel is used to add authentication, authorization, and multi-tenant identity management to applications through hosted login pages and developer APIs.

Is Zitadel open source?

Yes, Zitadel is open source and can be self-hosted, in addition to being offered as a managed cloud service.

How much does Zitadel cost?

Zitadel has a free plan for up to 100 daily active users, a Pro plan at 100 dollars per month for up to 25,000 daily active users, and a custom-priced Enterprise plan.

Who makes Zitadel?

Zitadel is developed by CAOS Ltd, a company founded in 2019 in St. Gallen, Switzerland, with an additional office in San Francisco.

What authentication methods does Zitadel support?

Zitadel supports passwords, social logins, multi-factor authentication, passwordless login, and passkeys.

Is Zitadel suitable for B2B SaaS applications?

Yes, Zitadel's organization and project structure is specifically designed to support multi-tenant B2B applications.

What compliance certifications does Zitadel have?

Zitadel is OpenID certified and complies with ISO 27001, GDPR, and AICPA SOC 2 Type II standards.

Can Zitadel be self-hosted?

Yes, in addition to its managed cloud offering, Zitadel can be deployed and run entirely on an organization's own infrastructure.

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