cacoo.com Review, Pricing & Features

Cacoo is Nulab's real-time online diagramming tool for flowcharts, wireframes, and mind maps. See 2026 pricing, features, pros, cons and how it fits with…

Category
Project Management
Pricing
Freemium subscription, priced per user per month with an unlimited-user free tier, from Free; paid plans start at $6/user/month
Verified
Not yet
Last updated
July 19, 2026
Founded
2010
Headquarters
Fukuoka, Japan (Nulab Inc.)

What Cacoo Is and How It Fits Into Nulab's Product Line

Cacoo is the diagramming product inside Nulab Inc.'s suite of collaboration tools, sitting alongside Backlog (project management and issue tracking) and Typetalk (team chat). Nulab was founded in 2004 and is headquartered in Fukuoka, Japan, with a global user base built up over more than a decade of steady product development rather than venture-fueled rapid expansion. Cacoo itself launched in 2010 as a browser-based alternative to installed diagramming software, aimed at making flowcharts and wireframes something a whole team could co-edit rather than something one person built and emailed around.

Because Cacoo and Backlog share a parent company, organizations already using Backlog for sprints and issue tracking can bring diagramming into the same account structure, which reduces the usual friction of adopting a diagramming tool from an unrelated vendor. This is a meaningful differentiator versus standalone diagramming tools: Cacoo is designed to be one piece of a broader Nulab workflow rather than a single-purpose app.

Real-Time Collaboration and Supported Diagram Types

Cacoo's headline feature is real-time multiplayer editing: multiple users can be on the same canvas simultaneously, see live cursor movement, and communicate through built-in video chat and threaded comments without switching to a separate call tool. Supported diagram types span flowcharts, wireframes and mockups, network diagrams, mind maps, organizational charts, entity-relationship diagrams, and UML models, backed by a library of templates and shape stencils.

Additional workflow features include revision history for rolling back unwanted changes, a code-to-diagram capability for generating certain diagrams from structured text, and a lightweight Kanban board for tracking related tasks alongside a diagram. Export options include PNG on the free tier, with additional formats unlocked on paid plans, and diagrams can be embedded directly into Confluence pages, Google Workspace documents, and other integrated tools.

Pricing and Plan Structure

Cacoo's Free plan supports unlimited users and six diagram sheets, along with templates, PNG export, real-time editing, video chat, and comments, making it usable for genuinely small teams rather than a stripped-down trial. The Pro and Team plans are both listed at $6 per user per month, with the Team plan adding support for organizations up to 1,000 users, dedicated onboarding training, and password-protected diagrams on top of everything in Pro, such as unlimited sheets and revision history.

Annual billing saves roughly 17 percent compared with paying monthly, and a 14-day free trial is available on any paid plan without a credit card. Larger organizations that need SAML single sign-on, SCIM provisioning, audit logging, and centralized access management can move to the custom-priced Enterprise plan, which also includes a dedicated customer success manager.

Key Features

Pros & Cons

Pros

  • Genuinely usable free plan with unlimited users, not just a time-limited trial
  • Real-time multiplayer editing with built-in video chat reduces the need for separate call tools
  • Wide range of supported diagram types in a single product
  • Natural fit for teams already using Nulab's Backlog project management tool
  • Enterprise plan covers SSO, SCIM, and audit logging for larger, security-conscious organizations

Cons

  • Free plan is capped at just six diagram sheets, which active users will exceed quickly
  • Per-user pricing on Pro and Team plans can be less predictable for large or fluctuating teams
  • Less name recognition outside of Nulab's existing customer base compared with category leaders like Lucidchart or Miro
  • Enterprise pricing is not published and requires a custom sales conversation
  • Feature parity between Pro and Team tiers is close, which can make plan selection confusing

Pricing

Frequently Asked Questions

Who makes Cacoo?

Cacoo is made by Nulab Inc., a Japanese software company headquartered in Fukuoka and founded in 2004, which also makes the Backlog project management tool and the Typetalk chat app.

How much does Cacoo cost?

Cacoo has a free plan for unlimited users with 6 sheets. Paid Pro and Team plans are listed at $6 per user per month (with about 17 percent savings on annual billing), and Enterprise pricing is custom.

Does Cacoo support real-time collaboration?

Yes, multiple users can edit the same diagram at the same time with live cursors, built-in video chat, and comment threads.

What kinds of diagrams can I make in Cacoo?

Cacoo supports flowcharts, wireframes and mockups, network diagrams, mind maps, organizational charts, entity-relationship diagrams, and UML models, among others.

Is Cacoo related to Backlog?

Yes, Cacoo and Backlog are both made by Nulab Inc. Teams using Backlog for project management can use the same Nulab account to access Cacoo for diagramming.

Does Cacoo have a free trial?

Yes, Cacoo offers a 14-day free trial on any paid plan and does not require a credit card to start it, in addition to its permanently free tier.

Can I use Cacoo without installing any software?

Yes, Cacoo runs entirely in a web browser on Mac, Windows, and Linux, so no desktop installation is required.

Does Cacoo integrate with other tools like Confluence?

Yes, Cacoo diagrams can be embedded into Confluence, Google Workspace, and other integrated tools rather than only living inside Cacoo itself.

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