eClinicalWorks is a leading cloud EHR and practice management platform. Compare its pricing, features, and alternatives for medical practices in 2026.
Category
Healthcare & Wellness
Pricing
Subscription, from $449/month per provider
Verified
Not yet
Last updated
July 18, 2026
Founded
1999
Headquarters
Westborough, Massachusetts, USA
Web AppiOSAndroidAPIAI
Overview
eClinicalWorks is a cloud-based electronic health record and practice management platform founded in 1999 in Westborough, Massachusetts, by Girish Navani, who remains CEO. It is the largest privately held ambulatory EHR vendor in the United States, used by more than 850,000 physicians across over 180,000 facilities.
The company reported approximately $900 million in revenue for 2024 and released its current V12 platform in 2023, featuring a redesigned clinical workflow engine and an AI virtual assistant called Eva.
Key Features
The platform includes an electronic health record, e-prescribing with formulary checking, a patient portal, secure patient messaging, document and referral management, and the eClinicalMobile app for accessing charts remotely.
It also offers eClinicalWorks P2P for health information exchange, eBO View for reporting and business intelligence, and registry reporting to support regulatory quality programs.
Pricing
eClinicalWorks offers three published pricing tiers: EHR Only at $449 per provider per month, EHR with Practice Management at $599 per provider per month, and Revenue Cycle Management as a Service priced at 2.9% of practice collections.
All three plans include 24x7 support, maintenance, cloud hosting, and disaster recovery, with no start-up costs.
Key Features
Electronic health record — Core clinical documentation, charting, and e-prescribing with formulary checking for outpatient practices.
Patient portal and messaging — Lets patients access records and communicate securely with providers through eClinicalMessenger.
Mobile access — The eClinicalMobile app gives physicians chart access and patient interaction tools away from the office.
Practice management and billing — Optional module adds scheduling, billing, and revenue-cycle tools on top of the core EHR.
Revenue Cycle Management as a Service — Outsourced billing service covering claims processing, denial management, and appeals for a percentage of collections.
eClinicalWorks P2P health information exchange — Enables peer-to-peer data exchange between providers for continuity of care.
Eva AI virtual assistant — AI-driven assistant introduced in the V12 platform to support clinical documentation workflows.
Reporting and registry tools — eBO View business intelligence and registry reporting help practices track performance and meet regulatory requirements.
Pros & Cons
Pros
Largest privately held ambulatory EHR vendor in the US with a very large installed base
Straightforward per-provider pricing without large upfront enterprise contracts
Broad bundled feature set including patient portal, messaging, and mobile access in the base price
24x7 support, hosting, and disaster recovery included on every plan with no start-up costs
Cons
2017 DOJ settlement of $155 million over EHR certification allegations remains part of its public history
Practice management and billing require stepping up to a higher-priced tier
Per-provider monthly pricing can add up quickly for larger multi-provider groups
Primarily built for ambulatory/outpatient care, not designed for large hospital-system deployments
Pricing
EHR Only $449/month per provider Monthly
EHR with Practice Management $599/month per provider Monthly
RCM as a Service 2.9% of practice collections Percentage of collections
Frequently Asked Questions
How much does eClinicalWorks cost?
EHR Only starts at $449 per provider per month, EHR with Practice Management is $599 per provider per month, and Revenue Cycle Management as a Service is priced at 2.9% of practice collections.
Who founded eClinicalWorks?
eClinicalWorks was founded in 1999 in Westborough, Massachusetts, by Girish Navani, who continues to serve as CEO, along with a small group of co-founders.
Is eClinicalWorks cloud-based?
Yes, eClinicalWorks is a cloud-hosted platform, with hosting, maintenance, and disaster recovery included in its pricing.
What is the eClinicalWorks V12 platform?
V12, released in 2023, is eClinicalWorks' current-generation platform featuring a redesigned clinical workflow engine, the Eva AI virtual assistant, and expanded interoperability through PRISMA.
What was the 2017 DOJ settlement about?
eClinicalWorks paid $155 million to settle allegations that it falsely obtained ONC certification for its EHR software, and completed a five-year Corporate Integrity Agreement as part of the settlement.
Who typically uses eClinicalWorks?
It is used by solo and small-group physician practices, multi-specialty medical groups, federally qualified health centers, and other ambulatory care providers across the United States.