PSM Plugins offers SupportCandy help desk, Request a Quote for WooCommerce, and Multi-Currency for WooCommerce - trusted by 5,000+ paid customers.
Category
Help Desk
Pricing
Freemium - free WordPress.org versions of each plugin plus paid Pro tiers sold as yearly subscriptions or one-time lifetime licenses, from $9.89/year (Multi-Currency for WooCommerce, Personal tier, promotional rate)
PSM Plugins, developed by PSM Web Solutions PVT LTD, is a WordPress plugin studio focused on customer support and WooCommerce tooling. Its product line spans SupportCandy, a ticket-based help desk system for managing customer inquiries directly inside WordPress; Request a Quote for WooCommerce, which replaces instant checkout with custom quote requests for B2B, wholesale, and high-value product sales; and Multi-Currency for WooCommerce, which lets merchants show localized pricing via geolocation detection and live or custom exchange rates. Each plugin ships a free WordPress.org version alongside paid Pro tiers that unlock extensions such as PDF quote generation, automatic exchange rate updates, and role-based access control. The company reports 15,000+ active installations and more than 5,000 paid customers, and licenses plugins on Personal (1 site), Professional (5 sites), and Agency (20 sites) tiers, sold as yearly subscriptions or one-time lifetime licenses with a 14-day money-back guarantee.
Key Features
Ticket-based help desk — Manage customer support requests and tickets directly inside WordPress via a dedicated dashboard.
Custom quote requests — Lets shoppers request custom pricing instead of checking out instantly, with custom form fields and flexible button placement on shop, product, or cart pages.
Branded PDF quote generation — Generates professional, branded PDF quotes and manages requests directly from the WooCommerce orders screen.
Quote expiry and admin pricing — Admins can set quote expiry dates, adjust pricing, and finalize quotes, with automatic email notifications for requests, acceptances, and rejections.
Automatic geolocation currency detection — Detects a customer's location and automatically displays prices in their local currency.
Live and custom exchange rates — Pulls live exchange rates or lets merchants set custom values, with automatic rate updates and email notifications.
Currency-specific checkout rules — Assigns specific payment gateways per currency and supports a currency switcher on product pages or via shortcode.
Pros & Cons
Pros
Free WordPress.org versions available for all three plugins before committing to a paid tier