See what JetBrains YouTrack offers in 2026: Agile boards, Gantt timelines, time tracking, AI features, and pricing from a free 10-user plan to paid Cloud tiers.
Category
Project Management
Pricing
freemium, from Free for up to 10 users; paid Cloud plans from about $3.67 per user per month billed annually
Verified
Not yet
Last updated
July 19, 2026
Founded
2009
Headquarters
Prague, Czech Republic
Free PlanWeb AppFree Trial
What Is YouTrack
YouTrack is an issue tracking and project management tool built by JetBrains, first released in 2009 as a keyboard-centric bug tracker and since expanded into a general-purpose project management platform.
JetBrains, the company behind YouTrack, was founded in 2000 and is headquartered in Prague, Czech Republic. YouTrack itself is used by more than 100,000 companies across software development, DevOps, HR, marketing and other team functions.
The tool is available both as YouTrack Cloud, a hosted SaaS offering, and as a self-hosted Server installation for organizations that need to keep issue data on their own infrastructure.
Key Features
YouTrack provides Scrum and Kanban board presets as well as fully custom boards, an interactive Gantt timeline for scheduling and dependency tracking, and built-in time tracking for capturing effort against tasks.
A built-in knowledge base and HelpDesk module let teams document processes and manage support requests alongside their issue tracker, rather than needing separate tools.
AI-assisted features include text-to-issue transformation that converts natural-language input into structured tickets, writing assistance for grammar and spelling, and an AI assistant that summarizes content across tasks, articles and tickets.
Pricing
YouTrack is free for up to 10 users with the full feature set, available on either Cloud or self-hosted Server deployments, including Kanban/Scrum boards, time tracking, the knowledge base and REST API access.
For teams larger than 10 users, YouTrack Cloud pricing starts at roughly $3.67 per user per month on annual billing, following a pricing update effective October 1, 2025, the first change after several years of stable pricing.
Self-hosted Server licenses are also available for organizations that need to run YouTrack on their own infrastructure rather than JetBrains' cloud.
Key Features
Scrum and Kanban boards — Offers ready-made Agile board presets as well as fully customizable boards to match a team's existing process.
Interactive Gantt timeline — Schedules and prioritizes tasks with estimates and dependencies, visualized on a timeline for precise progress tracking.
Built-in time tracking — Captures effort logged against issues directly within the tracker without needing a separate time-tracking tool.
Knowledge base — Provides a built-in space for team documentation that lives alongside the issue tracker.
HelpDesk module — Adds support-ticket handling capability so customer or internal support requests can be managed within YouTrack.
AI text-to-issue transformation — Converts natural-language descriptions into structured, properly fielded issues automatically.
AI writing and summarization assistant — Checks grammar and spelling and generates summaries of content across tasks, articles and support tickets.
Custom fields and workflow automation — Supports custom fields and configurable workflows so YouTrack can adapt to processes beyond standard software development.
Pros & Cons
Pros
Free plan for up to 10 users includes the complete feature set, not a limited trial version
Highly flexible workflow and custom field engine suits teams outside pure software development, including HR and marketing
Combines issue tracking, Gantt planning, knowledge base and HelpDesk in one tool, reducing the need for separate systems
AI-assisted features like text-to-issue and summarization can reduce manual ticket-writing overhead
Backed by JetBrains, a long-established developer tools company with deep integration into its broader ecosystem
Cons
Recent price increase (effective October 2025) raises costs for teams above 10 users after years of stable pricing
Keyboard-centric, feature-dense interface can have a steeper learning curve than simpler task tools
Less brand recognition among non-technical teams compared to Jira or Asana
Self-hosted deployment requires more setup and maintenance effort than a pure SaaS competitor
Pricing
Free $0 n/a
Cloud (11+ users) From about $3.67/user/month annual (monthly available at a higher rate)
Server (self-hosted) Contact JetBrains for current pricing annual license
Frequently Asked Questions
Is YouTrack free?
Yes, YouTrack is free for up to 10 users with the full feature set on both Cloud and self-hosted Server deployments.
How much does YouTrack cost for larger teams?
For teams larger than 10 users, YouTrack Cloud pricing starts at roughly $3.67 per user per month on annual billing, following a pricing update effective October 1, 2025.
Who makes YouTrack?
YouTrack is developed by JetBrains, a software company founded in 2000 and headquartered in Prague, Czech Republic.
Can YouTrack be self-hosted?
Yes, YouTrack is available both as a hosted Cloud product and as a self-hosted Server installation.
Does YouTrack support Agile methodologies?
Yes, it includes Scrum and Kanban board presets as well as fully customizable boards.
Does YouTrack include AI features?
Yes, it includes text-to-issue transformation, AI writing assistance, and an AI assistant that summarizes tasks, articles and tickets.
Is YouTrack only for software teams?
No, while it originated as a bug tracker, YouTrack is used across software development, DevOps, HR, marketing and other functions due to its customizable fields and workflows.