Blackbaud Review, Pricing & Features

Blackbaud provides fundraising, donor CRM, and financial software for nonprofits and schools. See features, pricing notes, pros, cons, and FAQs.

Category
Automation
Pricing
subscription, from Custom quote-based pricing; not publicly listed, varies by product and organization size
Verified
Not yet
Last updated
July 19, 2026
Founded
1981
Headquarters
Charleston, South Carolina, United States

What Is Blackbaud

Blackbaud, Inc. (NASDAQ: BLKB) is a publicly traded software company founded in 1981 by Anthony Bakker, originally to build accounting software for nonprofit organizations.

The company is now headquartered in Charleston, South Carolina, with additional offices in the United States, Australia, Canada, Costa Rica, and the United Kingdom, and employs roughly 2,500 people.

Blackbaud describes its mission as serving the 'social good' community, a customer base spanning nonprofits, foundations, K-12 schools, higher education institutions, healthcare organizations, faith communities, and arts and cultural organizations.

Key Features

Blackbaud's portfolio centers on donor and fundraising CRM products, including Raiser's Edge NXT, which tracks donor relationships, gift history, and campaign performance.

The company also offers fund accounting and financial management software built for nonprofit accounting standards, peer-to-peer and online fundraising tools, marketing and email engagement products, and payment processing tailored to nonprofit and education transactions.

For education customers, Blackbaud provides K-12 school administration software and higher education advancement and constituent management systems, and it also offers grantmaking and grants management tools for foundations.

Pricing

Blackbaud does not publish flat public pricing for its products.

Because its software serves organizations ranging from small local nonprofits to large universities and hospital systems, pricing is quote-based and depends on the specific product, number of users or constituents, and modules an organization needs.

Prospective customers typically work directly with Blackbaud's sales team to scope a package, and Blackbaud has grown much of its current portfolio through acquisitions of smaller nonprofit and education software vendors over the years.

Key Features

Pros & Cons

Pros

  • Deep, purpose-built functionality for nonprofit fund accounting and compliance
  • Broad portfolio covering fundraising, finance, marketing, and program management
  • Long track record and large installed base across the nonprofit and education sector
  • Public company with sustained resources for ongoing product investment

Cons

  • Pricing is not public and can be expensive relative to general-purpose CRM tools
  • Product portfolio is fragmented across many differently branded acquired products
  • History of a major 2020 data breach affecting customer data
  • Implementation and onboarding can be complex for smaller organizations

Frequently Asked Questions

What is Blackbaud?

Blackbaud is a publicly traded (NASDAQ: BLKB) cloud software company that provides fundraising, donor CRM, financial management, and marketing software for nonprofits, foundations, and educational institutions.

Who uses Blackbaud software?

Blackbaud serves nonprofits, foundations, K-12 schools, higher education institutions, healthcare organizations, faith communities, and arts and cultural organizations.

How much does Blackbaud cost?

Blackbaud does not publish public pricing; costs are quote-based and depend on the specific product, organization size, and modules needed.

Is Blackbaud publicly traded?

Yes, Blackbaud trades on the Nasdaq stock exchange under the ticker symbol BLKB.

What is Raiser's Edge NXT?

Raiser's Edge NXT is Blackbaud's donor CRM and fundraising management product used to track donor relationships and campaign performance.

Does Blackbaud serve schools and universities?

Yes, Blackbaud offers K-12 school administration software and higher education advancement and constituent management systems.

Has Blackbaud had data breaches?

Blackbaud experienced a widely reported ransomware and data breach incident in 2020 that affected many nonprofit customers and led to regulatory settlements.

What products does Blackbaud offer?

Blackbaud's portfolio includes donor CRM and fundraising, fund accounting, marketing, payment processing, grantmaking, K-12 administration, and higher education advancement software.

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