Carbonite Review, Pricing & Features

Carbonite cloud backup pricing, plans, and features for home and business users, including unlimited storage, encryption, and automatic backup by OpenText.

Category
Cloud Storage
Pricing
Subscription, from $4.91/month (billed annually)
Verified
Not yet
Last updated
July 18, 2026
Founded
2005
Headquarters
Boston, Massachusetts, United States
WindowsWeb AppiOSFree TrialAndroidMac

Overview

Carbonite is a cloud backup service founded in 2005 and headquartered in Boston, Massachusetts. It was one of the earliest consumer-facing cloud backup companies and has since expanded into small-business and server backup. OpenText acquired Carbonite for roughly $1.42–1.45 billion in a deal that closed in December 2019, and it now operates as part of OpenText's cloud data protection and endpoint security portfolio.

Carbonite serves both personal users backing up a single home computer and small businesses backing up workstations and servers, with plans differentiated primarily by device count and add-on recovery options rather than storage limits.

Key Features

Personal plans provide unlimited storage for one computer, with continuous or scheduled automatic backup, 256-bit encryption, and two-factor authentication for account security. File versioning retains the 12 most recent versions of a file, allowing rollback of accidental changes or deletions.

Higher personal tiers add external hard drive backup and the Courier Recovery Service, a mail-in physical drive option for restoring large amounts of data without a lengthy download. Business plans (Safe Pro) scale from 25-computer coverage up to unlimited servers with 100 GB storage add-on blocks.

Pricing

Carbonite's personal plans start around $4.91–$6.99 per month when billed annually for Safe Basic, scaling up through Safe Plus and Safe Prime for external drive and courier recovery features. Business Safe Pro/Server plans range from roughly $24/month for Core (25 computers) to $83/month for Ultimate (unlimited servers).

A 15-day free trial with no credit card required is available for prospective customers to test backup functionality before subscribing. Billing is primarily annual, and additional storage for business plans is sold in 100 GB blocks.

Key Features

Pros & Cons

Pros

  • Unlimited storage on personal plans regardless of data volume
  • Long operating history and enterprise backing from OpenText
  • Physical courier recovery option for restoring large data sets without a slow download
  • 256-bit encryption and two-factor authentication for account security

Cons

  • Personal plans cover only a single computer by default
  • English-only language support
  • File version history is capped at the 12 most recent versions rather than unlimited
  • Business/server plans are priced and licensed separately, which can add up at scale

Pricing

Frequently Asked Questions

How much does Carbonite cost?

Personal plans start at roughly $4.91–$6.99/month when billed annually for the Safe Basic tier, with Plus and Prime tiers costing more for added recovery options. Business Safe Pro plans range from about $24/month to $83/month depending on the number of computers and servers covered.

Is there a free trial for Carbonite?

Yes, Carbonite offers a 15-day free trial that does not require a credit card, allowing users to test backup functionality before subscribing.

Who owns Carbonite now?

Carbonite is a wholly owned subsidiary of OpenText, which acquired the company for approximately $1.42–1.45 billion in a deal that closed in December 2019.

Does Carbonite back up more than one computer?

Personal plans cover a single computer, with higher tiers adding coverage for one external hard drive. Business Safe Pro plans support multiple computers and servers depending on tier.

How many file versions does Carbonite keep?

Carbonite retains the 12 most recent versions of a changed file, allowing users to restore an earlier version if needed.

Does Carbonite support two-factor authentication?

Yes, Carbonite offers optional SMS-based two-factor authentication when logging in from a new device.

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