Engage.so unifies email, SMS, push, in-app messaging, and live chat for SaaS companies. See pricing plans, features, and who it's built for.
Engage.so is a customer engagement platform built specifically for SaaS companies that need to communicate with users across their entire lifecycle — onboarding, activation, retention, and support — without juggling separate tools for email, SMS, push, and chat. It centers on a customer data layer that tracks user attributes and behavioral events, which then drives segmentation and automated messaging.
The product bundles what many SaaS teams otherwise assemble from multiple point solutions: transactional and lifecycle email, SMS and push notifications, in-app banners, a live chat widget, and a self-service help center, all built around the same customer profiles and automation engine.
Engage.so's workflow automation engine lets teams build condition-based drip campaigns and multi-step journeys triggered by user behavior or attributes, rather than sending one-off blasts. Its dynamic segmentation automatically groups users by activity, plan tier, or custom events, keeping audiences current without manual list maintenance.
The platform covers multiple channels natively — email, SMS, push, and in-app messaging — plus live chat and a help center for real-time and self-service support, backed by analytics on delivery, open, and click performance so teams can see what's actually driving engagement.
Engage.so offers a free-forever plan for smaller teams getting started, with paid plans reported starting around $20/month and a commonly cited mid-tier around $50/month for growing teams. Its Growth plan runs about $150/month, aimed at mid-to-large companies that need higher usage limits and more advanced features.
Billing is based on active users — defined as any customer or account that triggers an event or receives a message during the billing period — with a $0.01 per active user overage charge once a plan's included limit is exceeded. Payments are processed through Stripe, and the company offers a 7-day refund window.
Yes, Engage.so offers a free-forever plan for smaller teams, with paid plans starting around $20/month and scaling to a $150/month Growth plan.
An active user is any customer or account that triggers an event or receives a message (email, SMS, or otherwise) during the billing period; usage over the plan limit is billed at $0.01 per active user.
Email, SMS, push notifications, in-app banners, and live chat, all built on the same customer data and automation engine.
SaaS companies, particularly small and mid-sized teams, that want to consolidate onboarding, retention, and support messaging into one tool.
Yes, the company offers a full refund if requested within 7 days of payment.