NinjaOne Review, Pricing & Features

NinjaOne review 2026: see how this unified endpoint management and RMM platform compares on features, pricing, integrations, and top MSP tool alternatives.

Category
Security
Pricing
Custom, from Custom (per-endpoint, from roughly $1.50-$3.75/endpoint/month)
Verified
Not yet
Last updated
July 19, 2026
Founded
2013
Headquarters
Austin, Texas, United States
WindowsWeb AppFree TrialMac

Overview

NinjaOne is a unified IT and endpoint management platform that grew out of NinjaRMM, founded in 2013 by Sal Sferlazza and Chris Matarese and publicly launched in 2015. Headquartered in Austin, Texas, the company has expanded well beyond its original remote monitoring and management (RMM) roots into a broader platform spanning patch management, backup, and endpoint security.

NinjaOne primarily serves managed service providers (MSPs) that manage IT for multiple client organizations, as well as internal IT teams at mid-market and enterprise companies. The platform is widely cited for its modern interface and ease of use compared to legacy RMM tools.

Key Features

Core capabilities include remote monitoring and management of Windows, Mac, and Linux endpoints, automated patch management, IT asset inventory tracking, software deployment, and remote access and control for troubleshooting devices from anywhere. The platform also includes mobile device management for managing smartphones and tablets alongside traditional endpoints.

Through acquisitions and internal development, NinjaOne has added endpoint backup and disaster recovery, endpoint security and antivirus management, and IT documentation tools, positioning itself as a single console for most day-to-day IT operations rather than a point solution for any one task.

Pricing

NinjaOne does not publish detailed public pricing, using a custom, per-endpoint quote model instead. Reported per-device pricing ranges from roughly 1.50 dollars per month at very high endpoint volumes down to 3.75 dollars per month for small deployments, though exact rates vary by product bundle, region, and whether the customer is an MSP reselling to end clients.

The company states that it withholds published rate cards partly to avoid interfering with how MSP partners price services to their own clients. All plans reportedly include free onboarding, training, and unlimited support with no hidden implementation fees.

Key Features

Pros & Cons

Pros

  • Modern, fast interface widely praised relative to legacy RMM competitors
  • Free, unlimited customer support and onboarding included
  • Broad platform covering RMM, patch management, backup, and security in one console
  • Well-funded with strong growth, reducing risk of the vendor being acquired and discontinued
  • Strong reputation among MSPs for reliability and ease of deployment

Cons

  • No published, transparent pricing, requiring a sales call for even basic quotes
  • Per-endpoint pricing model can become expensive at very large scale without negotiated discounts
  • Primarily aimed at MSPs and IT teams, with less relevance for non-technical business users
  • Feature depth in specific areas like security can lag dedicated point solutions
  • Rapid acquisition-driven growth means some newer modules (like backup and security) are less mature than the core RMM product

Pricing

Frequently Asked Questions

What is NinjaOne used for?

NinjaOne is used by managed service providers and internal IT teams to remotely monitor, manage, patch, secure, and back up computers, servers, and mobile devices from a single cloud console.

How much does NinjaOne cost?

NinjaOne does not publish fixed pricing; costs are quoted per endpoint and vary by product bundle and volume, with third-party reports citing a range of roughly 1.50 to 3.75 dollars per endpoint per month.

Who founded NinjaOne?

NinjaOne was founded in 2013 as NinjaRMM by Sal Sferlazza and Chris Matarese, with its platform launching publicly in 2015.

Is NinjaOne only for MSPs?

No, while NinjaOne is heavily used by managed service providers, it is also used by internal IT departments at mid-market and enterprise organizations.

Does NinjaOne offer endpoint security?

Yes, NinjaOne includes endpoint security and antivirus management alongside its core RMM and patch management features.

How much funding has NinjaOne raised?

NinjaOne has raised approximately 1.18 billion dollars in total funding, including a 2024 Series C round and 2025 extensions that pushed its valuation to roughly 5 billion dollars, with a reported 12.3 billion dollar valuation by mid-2026.

Does NinjaOne support Mac and Linux, or just Windows?

NinjaOne supports Windows, Mac, and Linux endpoints, along with mobile device management for smartphones and tablets.

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