UserVoice is a customer feedback and feature-request platform. See its pricing, features, ownership history, and how it compares to alternatives.
UserVoice is a customer feedback management platform founded in 2008 by Richard White, Lance Ivy, and Marcus Nelson. It helps companies collect, organize, and prioritize product feedback and feature requests from customers through public or private portals, in-app widgets, and browser-based capture tools.
The company has changed hands twice in recent years: Verint Systems acquired UserVoice in 2021, and in November 2025 it was acquired by Curious, a holding company built around long-term ownership of profitable SaaS products, following a final independent funding round of 1.8 million dollars just months earlier.
UserVoice centers on feedback portals where customers submit and vote on ideas, paired with an in-app widget for capturing suggestions without leaving the product. Internally, teams can score and prioritize ideas using effort, votes, and revenue-weighted signals, then communicate roadmap status back to customers as ideas move from under review to shipped.
Additional capture tools, including a browser extension for pulling feedback signals from support tickets and sales calls, and integrations with helpdesk and CRM tools, help enrich raw feedback with customer context.
UserVoice does not charge per seat; instead, pricing scales with feedback volume and the integrations a team connects. Publicly referenced tiers include a Growth plan around 999 dollars per month for up to 200 end users, a Team plan around 1,299 dollars per month for up to 3,000 users, and a Strategic plan around 1,499 dollars per month for up to 5,000 users.
A custom-priced Enterprise plan adds advanced security, compliance, and priority support. Prospective customers generally need to request a demo or quote for exact pricing.
Richard White, Lance Ivy, and Marcus Nelson founded UserVoice in 2008.
No, the company continues to operate; Microsoft discontinued its own UserVoice-hosted feedback sites starting in 2021, which is separate from UserVoice as a company.
UserVoice was acquired by Verint Systems in 2021 and then by Curious in November 2025.
Publicly referenced plans start around 999 dollars per month, with pricing scaling by feedback volume and integrations rather than by seat.
No, UserVoice pricing is based on feedback volume and connected integrations, not the number of internal users.
Collecting, organizing, and prioritizing customer feedback and feature requests, and communicating roadmap status back to customers.
Canny, Productboard, and Featurebase.
UserVoice does not publicly advertise a free plan; prospective customers are directed to request a demo or quote.