Explore Zuora's subscription billing, revenue recognition, payments, and CPQ platform for enterprises, including features, pricing tiers, and use cases.
Zuora is an enterprise software platform built to help subscription and recurring-revenue businesses manage the entire quote-to-cash process, from pricing and quoting through billing, payments, collections, and revenue recognition.
Founded in 2007 and headquartered in Redwood City, California, Zuora has grown into a publicly traded company serving over 1,000 customers worldwide, including major names like Zoom, Ford, Okta, and Salesforce.
The platform is aimed primarily at finance and revenue operations leaders in SaaS and subscription businesses who need to support complex, evolving pricing models without stitching together multiple point solutions.
Zuora Billing supports subscription, usage-based, and hybrid pricing models with the flexibility to change pricing structures as a business evolves.
Zuora Revenue automates revenue recognition for GAAP and IFRS compliance, while Zuora Payments and Zuora Collections handle global payment processing and AI-assisted cash recovery.
Zuora CPQ integrates with Salesforce to connect sales quoting directly to billing, and newer AI Paywalls tools let teams personalize subscriber offers without engineering support.
Zuora does not publish list pricing. Costs are determined through a sales quote based on factors like billing volume, subscriber count, contract length, and which product modules are included.
Third-party analyses describe an entry-level tier for startups and MVPs, a mid tier adding usage-based pricing and Salesforce CPQ integration for scale-ups, and an enterprise tier supporting unlimited usage-based billing for global operations.
Multi-year commitments typically come with discounted pricing, and total cost of ownership can be substantial for large enterprise deployments given implementation and support requirements.
Zuora is used by subscription and recurring-revenue businesses to manage billing, payments, revenue recognition, and quoting across the customer lifecycle.
Zuora does not publish list pricing; costs are set through a custom sales quote based on billing volume, subscriber count, and which modules a company needs.
Zuora's core products are Zuora Billing, Zuora Revenue, Zuora Payments, Zuora Collections, Zuora CPQ, and Zuora AI Paywalls.
Zuora is used by mid-market and enterprise subscription businesses, including well-known companies like Zoom, Ford, Okta, and Salesforce.
Yes. Zuora natively supports usage-based and hybrid pricing models alongside traditional flat subscriptions.
Zuora is generally built for mid-market and enterprise companies with complex billing needs; smaller businesses may find lighter, self-serve billing tools a better fit.
Yes. Zuora CPQ integrates directly with Salesforce to connect sales quoting with billing and revenue processes.
Zuora was founded in 2007 by Tien Tzuo along with K.V. Rao and Cheng Zou.