keela vs knockcrm

Compare keela and knockcrm on pricing, features, platforms, and ratings — both CRM tools, Subscription (SaaS), priced by contact volume. Paid plans start…

At a Glance

 keelaknockcrm
Primary categoryCRMCRM
RatingNot documentedNot documented
Pricing modelSubscription (SaaS), priced by contact volume. Paid plans start around $134/month billed annually for up to 1,000 contacts and scale up through higher tiers as contact counts grow, with custom pricing above 10,000 contacts. All plans include unlimited forms, emails, and donations; donation processing runs at a nonprofit rate of about 2.2% + $0.30 via Stripe/PayPal. A guided demo is available.Knock CRM does not publish pricing publicly; pricing is quote-based and provided by the sales team after a demo, typical for multifamily property-management software.
Starting priceNot documentedNot documented
Free planNot documentedNot documented
Free trialNot documentedNot documented
PlatformsWebMobile App
Team collaborationNot documentedNot documented
AI featuresYesYes
Public APINot documentedNot documented

Pricing Compared

Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.

keela

No individual plan breakdown documented yet.

knockcrm

No individual plan breakdown documented yet.

Pros & Cons

keela

Pros

  • Purpose-built for nonprofits, so donation forms, tax receipts, and donor stewardship work out of the box
  • AI features like Smart Ask suggest optimal donation amounts and surface donors most likely to give
  • All-in-one platform combines CRM, donation forms, email marketing, and reporting, reducing tool sprawl
  • Automated, compliant tax receipting for IRS, CRA, and ACNC
  • Contact-volume pricing with unlimited forms, emails, and donations on every plan
  • Part of the broader Velora suite (Aplos, Raisely, Keela) for connected accounting and peer-to-peer fundraising

Cons

  • Entry pricing of around $134/month may be steep for very small or brand-new nonprofits
  • Costs rise as your contact list grows, since pricing scales by contact volume
  • No clearly advertised free trial; evaluation is via a guided demo
  • Some capabilities like Pipelines, texting, wealth screening, and Premium Care are paid add-ons
  • Focused solely on nonprofits, so it is not suited to for-profit sales teams

knockcrm

Pros

  • Purpose-built for multifamily leasing, covering the full funnel from tour scheduling to lease conversion
  • AI Leasing Agent provides always-on, multi-channel prospect response (chat, text, email, voice)
  • Unified messaging and task management can reduce dropped leads across leasing teams
  • Analytics (Knock Insights) give owners and managers visibility into team and marketing performance

Cons

  • No public pricing is disclosed, so buyers must contact sales to evaluate cost
  • Built specifically for multifamily leasing, so it isn't a general-purpose CRM for other industries
  • Marketing claims (e.g. '3x greater efficiency', '2.5x tour volume') are vendor-reported and not independently verified
  • Specific PMS integration partners are not listed publicly, making integration fit hard to confirm before a sales call

Read the full keela review · Read the full knockcrm review