Vtiger is an all-in-one CRM for sales, marketing, and help desk. Compare Vtiger's pricing plans, features, pros, cons, and use cases for 2026.
Vtiger is a CRM platform that helps small and mid-sized businesses manage sales pipelines, marketing campaigns, and customer support from one system. It originated in 2004 as an open-source CRM project built by developers Sreenivas Kanumuru and Tony Thomas inside AdventNet, the company that later became Zoho Corporation.
Over time the project split into two lineages: an open-source community edition (still maintained by contributors and available to self-host) and Vtiger the independent company, which develops and sells a commercial cloud CRM under the Vtiger One brand. The company is headquartered in San Francisco with a significant engineering presence in Bangalore, India.
Vtiger reports serving more than 400,000 businesses worldwide and positions itself as a more affordable, flexible alternative to Salesforce and HubSpot for growing teams.
Vtiger One unifies sales, marketing, and help desk functionality in a single record-per-customer view, so teams can see deal history, marketing engagement, and support tickets together.
The platform includes workflow automation, email and calendar sync (Gmail, Outlook), lead scoring, quote and invoice generation, and a mobile app. A separate Vtiger Help Desk product adds ticketing, SLAs, and a customer self-service portal.
Vtiger offers a free One Pilot plan for very small teams with limited records and users, making it accessible for solo founders or micro-businesses testing a CRM.
Paid plans scale from One Growth at roughly 12 dollars per user per month to One Professional at roughly 30 dollars and One Enterprise at roughly 42 dollars, adding progressively more automation, customization, and reporting. Vtiger Help Desk is priced separately, from about 10 to 20 dollars per user per month.
Yes, Vtiger offers a free One Pilot cloud plan for small teams, plus a separate open-source community edition that can be self-hosted at no cost.
Vtiger began in 2004 as an open-source CRM project inside AdventNet, which later became Zoho Corporation.
Paid Vtiger One plans range from roughly 12 dollars per user per month (Growth) up to about 42 dollars per user per month (Enterprise); a separate Help Desk product starts around 10 dollars per user per month.
No. Vtiger originated as a project within AdventNet/Zoho but has operated as an independent company for many years.
Yes, Vtiger Help Desk is a separate ticketing and support product with its own pricing tiers.
Vtiger is headquartered in San Francisco, California, with a major office in Bangalore, India.
Yes, the open-source community edition of Vtiger CRM can be downloaded and self-hosted, separate from the commercial cloud product.
Vtiger competes with Zoho CRM, HubSpot, Salesforce, and Freshsales, primarily on price and simplicity for small and mid-sized businesses.