Acuity Scheduling Review, Pricing & Features

Online booking software from Squarespace offering client self-scheduling, payments, calendar sync, and automated reminders for service businesses.

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Category
Scheduling
Pricing
Free trial + paid plans, from $16/month
Verified
Not yet
Last updated
July 18, 2026
Founded
2006
Headquarters
Allentown, Pennsylvania, US (now part of Squarespace)
Web AppiOSFree TrialAndroidAPI

Overview

Acuity Scheduling is an online appointment booking platform that gives businesses a branded scheduling page clients can use to book appointments at any time. Founded in 2006, it was acquired by Squarespace in 2019 and now operates as part of the Squarespace family of products.

The platform is built for service-based businesses that need to manage bookings, collect payments, and reduce no-shows without manual back-and-forth scheduling.

Key Features

Acuity provides customizable booking pages, custom client intake forms, calendar sync to prevent double-booking, and payment processing via Stripe, Square, or PayPal.

It also includes no-show prevention through deposits and cancellation policies, staff and multi-location scheduling, and revenue features like packages, memberships, subscriptions, gift certificates, and coupons.

Pricing

Acuity offers three paid plans: Starter at $16/month, Standard at $27/month, and Premium at $49/month (annual billing; monthly billing costs more). Higher tiers add more calendars, text reminders, membership/package sales, HIPAA compliance, branding removal, and API access. Every plan includes a short free trial with no credit card required.

Key Features

Pros & Cons

Pros

  • Deep customization of booking pages and client workflows
  • Wide range of native integrations, including payments and video conferencing
  • Backed by Squarespace's infrastructure and support
  • Built-in tools for selling packages, memberships, and gift certificates

Cons

  • Pricing scales with number of calendars, which can get costly for larger teams
  • HIPAA compliance and full branding removal are limited to the top-tier Premium plan
  • No permanently free plan — only a short trial period

Pricing

Frequently Asked Questions

Who owns Acuity Scheduling?

Acuity Scheduling is owned by Squarespace, which acquired the company in April 2019.

Does Acuity Scheduling have a free plan?

No permanent free plan; it offers a short free trial and requires a paid subscription afterward.

Can Acuity process payments?

Yes, it integrates with Stripe, Square, and PayPal for accepting payments at booking.

Is Acuity Scheduling HIPAA compliant?

HIPAA compliance, including BAA signing, is available on the Premium plan.

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