SendPulse Review, Pricing & Features

Explore SendPulse's email, SMS, chatbot, and CRM features and 2026 pricing tiers, including its free plan and pay-as-you-go option.

Category
Email Marketing
Pricing
Freemium subscription with pay-as-you-go and per-channel add-on options, from Free plan includes up to 15,000 emails per month; paid plans start around $9.85 per month
Verified
Not yet
Last updated
July 19, 2026
Founded
2015
Headquarters
New York, New York, United States, with additional offices in Ukraine, Brazil, and Mexico
Free PlaniOSAndroidAPIAIFreemium

Overview

SendPulse is a multi-channel marketing automation platform founded in 2015, headquartered in New York, with additional offices in Ukraine, Brazil, and Mexico supporting its globally distributed team of roughly 159 employees.

The platform has grown to around 3 million registered users as of mid-2025 by bundling email, SMS, web push, and chatbot messaging alongside a free CRM, landing page builder, and course and LMS tools into a single subscription.

Key Features

Core channels include email marketing with a drag-and-drop builder, SMS marketing, web push notifications, and chatbot builders for WhatsApp, Instagram, Telegram, and Facebook Messenger, all manageable from one dashboard.

Additional tools include a free built-in CRM for pipeline and deal management, a landing page and website builder, multi-step automation that chains email, SMS, and chatbot triggers together, and an online course and LMS builder for selling digital content.

Pricing

SendPulse's free plan covers up to 15,000 emails per month with basic CRM and automation access, while paid Standard plans start around $9.85 per month and scale with subscriber count.

A pay-as-you-go option starts at roughly 32 dollars for 10,000 emails for businesses avoiding a recurring subscription, and a custom-priced VIP or Enterprise tier is available for lists exceeding one million subscribers.

Key Features

Pros & Cons

Pros

  • Combines email, SMS, chat, and push notifications in a single platform
  • Generous free tier that includes CRM access
  • Competitive pay-as-you-go pricing for email sending
  • Chatbot builder for WhatsApp, Instagram, and Telegram differentiates it from typical ESPs
  • Bundled landing page and course-builder tools add extra value beyond messaging

Cons

  • Breadth of bundled features can mean less depth than specialized single-channel tools
  • Deliverability reputation reports are mixed compared to more established ESPs
  • Customer support response times can vary by plan tier
  • Interface can feel cluttered given the number of bundled products
  • Some advanced automation features are gated behind higher-tier paid plans

Pricing

Frequently Asked Questions

Is SendPulse free to use?

Yes, SendPulse offers a free plan covering up to 15,000 emails per month along with basic CRM and automation features.

What channels does SendPulse support?

SendPulse supports email, SMS, web push notifications, and chatbots for WhatsApp, Instagram, Telegram, and Facebook Messenger.

How much does SendPulse cost?

Paid Standard plans start around $9.85 per month and scale with subscriber count, with a pay-as-you-go option starting at roughly 32 dollars for 10,000 emails.

Does SendPulse include a CRM?

Yes, SendPulse includes a free built-in CRM for managing sales pipelines and customer deals.

Where is SendPulse headquartered?

SendPulse is headquartered in New York, with additional offices in Ukraine, Brazil, and Mexico.

When was SendPulse founded?

SendPulse was founded in 2015.

Can SendPulse build chatbots?

Yes, SendPulse includes a chatbot builder supporting WhatsApp, Instagram, Telegram, and Facebook Messenger.

Does SendPulse offer a course-building tool?

Yes, SendPulse includes an online course and learning management system builder for selling digital content.

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