ServiceTitan Review, Pricing & Features

See what ServiceTitan costs, who it is built for, and how its scheduling, dispatch, CRM, and marketing tools compare for HVAC, plumbing, electrical, and other…

Category
Real Estate, Construction & Field Service
Pricing
Custom quote-based pricing, typically billed per technician on an annual contract, from From approximately $398 per month, custom quote required
Verified
Not yet
Last updated
July 19, 2026
Founded
2007
Headquarters
Glendale, California, United States
Web AppiOSAndroidAPIAI

What Is ServiceTitan

ServiceTitan is a cloud-based business management platform built specifically for the trades: HVAC, plumbing, electrical, roofing, garage door, chimney, and similar home and commercial service companies. Rather than stitching together separate scheduling, CRM, invoicing, and marketing tools, ServiceTitan puts all of these workflows into a single system that call center staff, dispatchers, technicians, and owners share in real time.

Founded in 2007 by Ara Mahdessian and Vahe Kuzoyan and headquartered in Glendale, California, ServiceTitan grew into one of the largest software vendors serving the trades industry before going public on the Nasdaq in December 2024 under the ticker TTAN. It is generally positioned for established trades businesses running multiple trucks and technicians rather than solo operators just getting started.

Key Features

ServiceTitan covers the full job lifecycle: call booking and intake, drag-and-drop dispatch and scheduling boards, a technician mobile app with route optimization, a configurable pricebook for flat-rate pricing and upsells, and on-site invoicing with integrated payment and financing options.

On the back office side, the platform includes CRM with full customer and equipment history, marketing automation tied to call tracking and campaign ROI reporting, inventory and truck stock management, and business intelligence dashboards that roll performance up across technicians, crews, and locations.

Pricing

ServiceTitan does not publish fixed pricing tiers. Costs are quoted per business based on the number of technicians, the modules enabled, and contract length, and are typically billed under an annual agreement rather than month to month.

Third-party operator reports and review sites cite starting costs around 398 dollars per month, with all-in per-technician costs commonly landing between roughly 300 and 500-plus dollars per month, plus a separate onboarding and implementation fee that can range from a few thousand to tens of thousands of dollars depending on company size.

Key Features

Pros & Cons

Pros

  • Extremely deep, trades-specific feature set spanning nearly every back-office and field workflow
  • Strong marketing and call-tracking tools tied directly to revenue attribution
  • Well-built mobile app designed around how field technicians actually work
  • Established, publicly traded vendor with a large customer base across the trades industry

Cons

  • Pricing is not published and can be expensive once onboarding fees are included
  • Steep learning curve and lengthy implementation timeline for new customers
  • Long-term annual contracts can make switching providers difficult
  • Built primarily for larger multi-technician operations, more than many small or solo businesses need

Pricing

Frequently Asked Questions

What is ServiceTitan used for?

ServiceTitan is used by trades businesses like HVAC, plumbing, electrical, and roofing companies to manage scheduling, dispatch, CRM, marketing, invoicing, and payments in one platform.

How much does ServiceTitan cost?

ServiceTitan uses custom, quote-based pricing rather than published plans. Third-party sources report starting costs around 398 dollars per month, with all-in per-technician costs often between roughly 300 and 500-plus dollars per month, plus onboarding fees.

Does ServiceTitan offer a free trial?

ServiceTitan does not publicly advertise a self-serve free trial; prospective customers typically go through a sales demo and custom quote process.

What industries does ServiceTitan serve?

ServiceTitan primarily serves residential and commercial trades businesses including HVAC, plumbing, electrical, roofing, garage door, and chimney companies.

Is ServiceTitan the same as ServiceNow?

No. ServiceTitan is trades-focused field service management software, while ServiceNow is an unrelated enterprise IT service management company. The names are similar but the companies and products are completely different.

Does ServiceTitan integrate with QuickBooks?

Yes, ServiceTitan offers integration with QuickBooks for syncing accounting and financial data.

Is ServiceTitan publicly traded?

Yes. ServiceTitan went public on the Nasdaq under the ticker TTAN in December 2024.

What size business is ServiceTitan best suited for?

ServiceTitan is generally best suited for established trades businesses with multiple technicians and trucks rather than solo operators or very small teams.

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