UserGems tracks buyer job changes and intent signals for B2B sales teams. See how it works, its AI scoring, and what it costs.
UserGems is a B2B sales intelligence platform, founded in 2019 by Christian Kletzl and based in San Francisco, that helps sales and marketing teams identify which buyers to target and when. It started with a focused idea: tracking job changes among a company's past customers and champions, since a former buyer moving to a new company is one of the strongest predictors of a new sale.
The platform has grown into a wider AI-driven command center for outbound and account-based marketing, combining more than 30 buying signals with an AI scoring and outreach engine to help revenue teams prioritize and reach the right accounts at the right time.
UserGems aggregates signals such as job changes, hiring activity, website visits, and M&A events, and layers in data from a company's own CRM, call transcripts, and product usage. Its proprietary AI system, Gem-E, scores accounts and contacts using hundreds of signals and builds custom scoring models that learn from each customer's historical closed-won patterns.
On the activation side, UserGems can orchestrate outreach across ads, email sequences, and CRM record updates, coordinating messaging to multiple stakeholders within a target buying group simultaneously, and syncs with tools like Salesforce, HubSpot, Outreach, and Salesloft.
UserGems does not publish pricing on its website; prospective customers must request a demo and receive a custom quote based on team size and desired signals/features. The company backs its platform with a guarantee of at least 1x revenue ROI or a full refund, and it markets outcomes such as a median 47x pipeline ROI from customer case studies.
UserGems is a B2B sales intelligence platform that tracks buyer job changes and other intent signals, then uses AI to score and prioritize accounts for outbound sales and marketing.
UserGems was founded in 2019 by Christian Kletzl and is based in San Francisco, California.
UserGems does not publish pricing; you need to request a demo and receive a custom quote.
Gem-E is UserGems' proprietary AI agent that analyzes hundreds of signals to build transparent, customizable account and contact scoring models.
UserGems integrates with Salesforce, HubSpot, Marketo, Outreach, and Salesloft, among other sales and marketing tools.
Yes, UserGems offers a minimum 1x revenue ROI guarantee or a full refund.
UserGems has raised approximately $22.5 million from investors including Battery Ventures and Tiger Global Management.
No, while job-change tracking was its original focus, UserGems now aggregates 30-plus signals and offers AI-driven outreach orchestration across multiple channels.