UXCam Review, Pricing & Features

UXCam is a mobile app session recording and analytics platform. See its features, pricing plans, pros and cons, and top alternatives.

Researched and fact-checked by Bartu Cavusoglu · Updated July 19, 2026

Visit UXCam Website →

Category
Analytics
Pricing
freemium, from Free (up to 3,000 sessions/month); paid plans from $199/month
Verified
Not yet
Last updated
July 19, 2026
Founded
2013
Headquarters
San Francisco, California, United States
Free TrialAI

What Is UXCam

UXCam is a mobile app experience analytics platform founded in 2013 by Kishan Gupta and Richard Groves, who met through mobile-usability research at University College London. The company is headquartered in San Francisco with a research and development office in Berlin, Germany, and a team presence in Kathmandu, Nepal.

UXCam records real user sessions inside native iOS and Android apps, then turns that data into heatmaps, funnels, and crash detection so mobile product teams can identify friction points without manually instrumenting every screen.

Key Features

The platform automatically captures UI elements and taps, meaning teams can retroactively analyze behavior even for events they did not explicitly track ahead of time. Heatmaps and journey funnels reveal where users drop off, while crash and rage-tap detection flags sessions with likely bugs or frustration.

UXCam also supports in-app event tracking and integrates with analytics and crash-reporting tools like Mixpanel, Amplitude, and Firebase, along with privacy masking to obscure sensitive on-screen data in recordings.

Pricing

UXCam offers a free plan covering up to 3,000 recorded sessions and 3,000 session videos per month. Paid plans, starting around 199 dollars per month, add higher session volumes, longer data retention, and advanced filtering.

Pricing follows a hybrid subscription-plus-usage model, meaning the exact cost of Growth and Enterprise tiers scales with an app's monthly session volume rather than being fully fixed.

Key Features

Pros & Cons

Pros

  • Purpose-built for native mobile apps rather than adapted from a web-first tool
  • Generous free tier for smaller apps or early-stage testing
  • Automatic capture reduces the need for extensive manual event instrumentation
  • Combines qualitative session replay with quantitative funnel and event analytics
  • Privacy masking helps meet data protection requirements for recordings

Cons

  • Paid plans can get expensive quickly as session volume grows
  • Primarily focused on mobile, not a strong fit for teams needing deep web analytics too
  • Some advanced features are gated behind higher-tier plans
  • Smaller ecosystem and brand recognition compared to Firebase or Mixpanel

Pricing

Frequently Asked Questions

What is UXCam used for?

Recording and analyzing real user sessions inside mobile apps to find UX issues and crashes.

Is UXCam free?

Yes, a free plan includes up to 3,000 sessions and 3,000 videos per month.

Who founded UXCam?

Kishan Gupta and Richard Groves founded UXCam in 2013.

Where is UXCam based?

San Francisco, with additional offices in Berlin, Germany and Kathmandu, Nepal.

Does UXCam work on both iOS and Android?

Yes, it supports native session recording on both platforms.

How much does UXCam cost?

Paid plans start around 199 dollars per month, scaling with session volume.

Can UXCam detect crashes?

Yes, it can automatically flag sessions containing crashes or rage taps.

What are UXCam's main competitors?

Smartlook, Instabug, and the analytics features within Firebase.

Comparisons

Related Tools