Agile CRM is a cloud-based CRM for small and midsize businesses, combining contact management, marketing automation, and telephony tools.
Category
CRM
Pricing
Freemium, from Free
Verified
Not yet
Last updated
July 18, 2026
Founded
2013
Headquarters
Hyderabad, India (with offices in the US and Philippines)
Free PlanWeb AppAPIFreemium
Overview
Agile CRM is a cloud-based CRM designed for small and midsize businesses that want to manage sales, marketing, and customer service from a single platform rather than stitching together separate tools.
Key Features
The platform covers contact and deal management, marketing automation (web pop-ups, email newsletters, autoresponders, lead scoring, and customer segmentation), built-in telephony for calling and recording, appointment scheduling, a landing-page builder, and a helpdesk/knowledge base. It integrates with more than 30 third-party tools, including Zapier, Mailchimp, WordPress, Twilio, and QuickBooks.
Pricing Overview
Agile CRM offers a free plan for up to 10 users. Paid plans are called Starter, Regular, and Enterprise, priced per user per month, with the exact rate depending on whether billing is monthly, annual, or on a two-year term.
Key Features
Contact and deal management — Track contacts and sales deals in a central CRM database.
Marketing automation — Build automated campaigns with web pop-ups, autoresponders, and lead scoring.
Built-in telephony — Make, receive, and record calls, and take notes directly in the CRM.
Appointment scheduling — Let prospects and customers book meetings directly.
Landing page builder — Create landing pages to capture and convert leads.
Helpdesk and knowledge base — Handle customer support tickets and self-serve documentation.
Third-party integrations — Connect with over 30 tools including Zapier, Mailchimp, WordPress, Twilio, and QuickBooks.
Pros & Cons
Pros
Free plan available for up to 10 users
Combines sales, marketing automation, and support in one product
Built-in telephony without needing a separate calling tool
Broad third-party integration support
Cons
Pricing varies significantly depending on billing term, which can be confusing to compare
Interface and UX are considered dated by some reviewers compared to newer CRMs
Fewer AI-driven features than many newer CRM entrants
Pricing
Free $0 N/A
Starter From $8.99/user/month Varies by billing term (monthly, annual, 2-year)
Regular From $29.99/user/month Varies by billing term
Enterprise From $47.99/user/month Varies by billing term
Frequently Asked Questions
Is Agile CRM free?
Yes, Agile CRM offers a free plan that supports up to 10 users.
What paid plans does Agile CRM offer?
Agile CRM offers Starter, Regular, and Enterprise paid tiers, priced per user per month.
Does Agile CRM include telephony?
Yes, Agile CRM includes built-in telephony for making, receiving, and recording calls.
What integrations does Agile CRM support?
Agile CRM integrates with over 30 tools, including Zapier, Mailchimp, WordPress, Twilio, and QuickBooks.