Twenty Review, Pricing & Features

Twenty is an open-source CRM for technical teams. Self-host free under AGPLv3 or use Twenty Cloud from $9/user/month. See features and pricing.

Category
CRM
Pricing
freemium, from Free (self-hosted); Cloud Pro from $9/user/month
Verified
Not yet
Last updated
July 19, 2026
Founded
2023
Headquarters
San Francisco, United States
Free PlanWeb AppNo-CodeAPIOpen SourceAIFreemiumSelf-Hosted

What Is Twenty

Twenty is an open-source customer relationship management (CRM) platform founded in 2023 by Charles Bochet, Thomas des Francs, and Felix Malfait. The founding team, with roots in Paris, France, went through Y Combinator's Summer 2023 batch and structured the company as a public benefit corporation, aiming to build a CRM that is fully transparent, customizable, and free of the vendor lock-in common in tools like Salesforce and HubSpot.

Rather than positioning itself as a finished, closed product, Twenty describes itself as a set of production-grade building blocks, including a flexible data model, layout system, and automation infrastructure, that technical teams can use to assemble a CRM tailored to their specific business processes. The entire codebase is open source, built with TypeScript, and available for local setup without proprietary tooling.

Twenty has grown quickly within the open-source community, reaching tens of thousands of GitHub stars, and has attracted both individual developers and larger organizations evaluating it as an alternative to costly proprietary CRM licenses, including reported interest from organizations such as the French government, Bayer, and PwC.

Key Features

Twenty's core product includes a spreadsheet-like record interface for managing contacts, companies, and deals, alongside a fully customizable data model that lets teams create custom objects, fields, and views directly from the Settings panel without writing code. Built-in workflow automation supports common CRM processes like task creation, notifications, and record updates triggered by changes elsewhere in the system.

For teams that need deeper customization, Twenty exposes a developer framework, including a Twenty SDK, that supports server-side logic and custom React components, allowing organizations to build genuinely bespoke CRM functionality on top of Twenty's core rather than working around a closed platform's limitations.

Twenty also integrates AI-assisted development workflows, supporting tools such as Claude, ChatGPT, and Cursor so that technical teams can iterate on custom CRM logic and configuration more quickly. Real-time data synchronization keeps records updated live across users without manual refreshes.

Pricing

Because Twenty is released under the AGPLv3 open-source license, organizations can self-host it for free with unlimited users and full access to Pro-level features, paying only for their own server infrastructure, which can cost as little as $20 to $50 per month on a basic VPS. For teams that prefer a fully managed deployment, Twenty offers Cloud Pro at $9 per user per month (billed annually) and Cloud Organization at $19 per user per month, which adds SAML/OIDC single sign-on and row-level permissions aimed at larger, security-conscious teams.

Key Features

Pros & Cons

Pros

  • Fully open source under AGPLv3 with free, unlimited self-hosting
  • No vendor lock-in and full data ownership when self-hosted
  • Modern, developer-friendly architecture built on TypeScript
  • Active, fast-growing open-source community with frequent updates
  • Transparent, affordable cloud pricing compared to legacy CRMs

Cons

  • Self-hosting requires technical setup and ongoing maintenance
  • AGPLv3 license requires open-sourcing modifications if redistributed as a hosted product
  • Younger platform with a smaller feature set than mature CRMs like Salesforce
  • Fewer native third-party integrations than long-established CRM platforms

Pricing

Frequently Asked Questions

What is Twenty?

Twenty is an open-source CRM platform built for technical teams, offering a customizable, self-hostable alternative to proprietary CRMs like Salesforce and HubSpot.

Is Twenty free?

Yes, Twenty can be self-hosted for free under the AGPLv3 license with unlimited users and full Pro-level features included; a managed cloud version starts at $9 per user per month.

Who founded Twenty?

Twenty was founded in 2023 by Charles Bochet, Thomas des Francs, and Felix Malfait, and went through Y Combinator's Summer 2023 batch.

What license does Twenty use?

Twenty is released under the AGPLv3 open-source license, which allows free self-hosting but requires open-sourcing modifications if redistributed as a hosted product.

How much does Twenty Cloud cost?

Twenty Cloud Pro costs $9 per user per month billed annually, and Twenty Cloud Organization costs $19 per user per month and adds SSO and row-level permissions.

Can I customize Twenty's CRM data model?

Yes, Twenty allows teams to create custom objects, fields, and views directly from the Settings panel, and developers can extend it further using the Twenty SDK.

Is Twenty suitable for non-technical teams?

Twenty is primarily built for technical teams comfortable with self-hosting and customization, though its cloud offering and no-code workflow tools make it accessible to less technical users as well.

How much funding has Twenty raised?

Twenty has raised approximately $5.5 million in funding, including a $5 million round announced in November 2024.

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