When I Work is an employee scheduling and time-tracking app for shift-based teams. Compare Essentials, Pro, and Premium pricing, features, and integrations.
When I Work is a scheduling and workforce management app built for hourly and shift-based businesses. It combines shift scheduling, time and attendance tracking, and team messaging into a single mobile-first platform.
Founded in 2010 by Chad Halvorson in Minneapolis, the company built the product to replace manual, spreadsheet-driven scheduling with a system where managers can build recurring schedules quickly and employees can manage their own availability.
The platform reports over 200,000 workplaces and roughly one million users worldwide, spanning industries like retail, hospitality, healthcare, and food service.
Scheduling is built around a drag-and-drop interface supporting fixed and rotating shifts, multi-week planning, multi-location scheduling, and reusable templates, backed by forecast tools for planning labor needs.
Employees use the mobile app to view schedules, submit availability, request time off, and manage shift swaps and OpenShifts, reducing back-and-forth with managers.
A time and attendance module supports mobile and kiosk clock-in with geofencing, and built-in team messaging lets managers communicate shift changes directly inside the app rather than through separate texting tools.
When I Work offers three per-user, per-month plans: Essentials at 2.50 dollars, Pro at 5 dollars, and Premium at 8 dollars, each billed per user with no long-term contract required.
Essentials covers core scheduling, messaging, OpenShifts, and payroll or POS integrations. Pro adds advanced scheduling rules, role permissions, and custom reporting, while Premium adds API access, webhooks, and SAML/SSO for larger organizations.
A 14-day free trial with full feature access is available without a credit card, and customers can adjust seat counts or cancel at any time.
Plans are billed per user per month: Essentials starts at 2.50 dollars, Pro is 5 dollars, and Premium is 8 dollars per user per month.
Yes, When I Work offers a 14-day free trial with full feature access and no credit card required.
Chad Halvorson founded the company in 2010 in Minneapolis, Minnesota, where it remains headquartered.
Yes, time and attendance tracking with mobile and kiosk clock-in and geofencing can be toggled on or off across all plans.
It integrates with over 20 tools including Google Calendar, Gusto, Paychex Flex, ADP Workforce Now, QuickBooks Online, and Slack.
Yes, employees can request time off and swap or claim OpenShifts directly in the mobile app without manager intervention for each change.
Yes, multi-location scheduling is included starting with the Essentials plan.
It is designed for hourly and shift-based industries such as retail, hospitality, healthcare, and food service.