Close is a sales CRM with built-in calling, email, and SMS automation. See 2026 pricing plans, key features, pros, cons, and FAQs before you buy.
Researched and fact-checked by Bartu Cavusoglu · Updated July 18, 2026
Close is a sales CRM founded in 2013 with a specific focus on small and mid-sized teams that sell over the phone, email, and text. Rather than requiring a separate dialer, email tool, or SMS platform bolted onto a generic CRM, Close builds calling, SMS, and email directly into the product.
The company is bootstrapped, profitable, and has operated as a fully remote, globally distributed team since 2016. Close positions itself as an alternative to heavier enterprise CRMs like Salesforce for teams that want to be selling within minutes of signing up rather than spending weeks on implementation.
Close's core toolset includes a Power Dialer and, on higher plans, a Predictive Dialer for high-volume outbound calling, multi-step Workflow automation for follow-up sequences, a shared team inbox, and built-in pipeline reporting. Chloe, Close's AI assistant, summarizes calls, drafts messages, and helps reps identify next steps without leaving the CRM.
The product includes native iOS and Android apps for calling, texting, and managing leads on the go, along with a public API and Zapier support for connecting to other business systems.
Close has four published subscription tiers priced per user per month, cheaper when billed annually: Solo, Essentials, Growth, and Scale. Team collaboration features unlock starting on Essentials, Workflow automation and the Power Dialer unlock on Growth, and the Predictive Dialer is exclusive to Scale.
Calling minutes and SMS are billed on a usage basis on top of the subscription price across all plans. A 14-day free trial with no credit card required and a 30-day money-back guarantee are both available.
No, Close does not offer a permanently free plan, but it offers a 14-day free trial with no credit card required.
Yes, calling, SMS, and email are built into every plan, though call minutes and SMS messages are billed on a usage basis on top of the subscription.
Yes, the Solo plan is designed for individual operators and starts at $9/user/month billed annually.
Monthly subscriptions can be upgraded, downgraded, or cancelled at any time; annual plans offer discounted pricing in exchange for a yearly commitment.
Yes, Close offers a public API and a Zapier integration for connecting to other sales and marketing software.
Chloe is Close's built-in AI assistant that summarizes calls, drafts follow-up messages, and surfaces next steps for reps.