Close is a sales CRM with built-in calling, email, and SMS automation. See 2026 pricing plans, key features, pros, cons, and FAQs before you buy.
Category
CRM
Pricing
Subscription, from $9/user/month (billed annually)
Verified
Not yet
Last updated
July 18, 2026
Founded
2013
Headquarters
San Francisco, California, US (fully distributed team, remote since 2016)
Web AppiOSFree TrialAndroidAPI
Overview
Close is a sales CRM founded in 2013 with a specific focus on small and mid-sized teams that sell over the phone, email, and text. Rather than requiring a separate dialer, email tool, or SMS platform bolted onto a generic CRM, Close builds calling, SMS, and email directly into the product.
The company is bootstrapped, profitable, and has operated as a fully remote, globally distributed team since 2016. Close positions itself as an alternative to heavier enterprise CRMs like Salesforce for teams that want to be selling within minutes of signing up rather than spending weeks on implementation.
Key Features
Close's core toolset includes a Power Dialer and, on higher plans, a Predictive Dialer for high-volume outbound calling, multi-step Workflow automation for follow-up sequences, a shared team inbox, and built-in pipeline reporting. Chloe, Close's AI assistant, summarizes calls, drafts messages, and helps reps identify next steps without leaving the CRM.
The product includes native iOS and Android apps for calling, texting, and managing leads on the go, along with a public API and Zapier support for connecting to other business systems.
Pricing
Close has four published subscription tiers priced per user per month, cheaper when billed annually: Solo, Essentials, Growth, and Scale. Team collaboration features unlock starting on Essentials, Workflow automation and the Power Dialer unlock on Growth, and the Predictive Dialer is exclusive to Scale.
Calling minutes and SMS are billed on a usage basis on top of the subscription price across all plans. A 14-day free trial with no credit card required and a 30-day money-back guarantee are both available.
Key Features
Power Dialer — Lets reps place calls in rapid succession from a queued list of leads, available from the Growth plan up.
Predictive Dialer — Auto-dials multiple numbers simultaneously and connects agents only to answered calls; available on the Scale plan.
Built-in calling, SMS & email — Native calling, text messaging, and email sending are included in every plan without third-party add-ons.
Chloe AI assistant — AI assistant that summarizes calls, drafts follow-ups, and highlights next steps across leads.
Workflows — Multi-step, trigger-based sequences that automate follow-up calls, emails, and tasks.
Pipeline & reporting dashboards — Visual pipeline views and built-in analytics for tracking rep and team performance.
Mobile apps — Native iOS and Android apps for calling, texting, and managing leads from a phone.
API & Zapier integration — Open API and Zapier support for connecting Close to other sales and marketing tools.
Pros & Cons
Pros
Calling, SMS, and email are native to the product, removing the need for a separate dialer tool
Predictive and Power Dialers can meaningfully increase outbound call volume per rep
Transparent, publicly published pricing with no forced sales calls to see costs
Fast setup compared to heavier enterprise CRMs
Cons
Calling and SMS usage costs are billed on top of the monthly subscription
Predictive Dialer and Workflows are locked to the two highest-priced tiers
Fewer built-in marketing-automation features than some all-in-one revenue platforms
Notable price jump from the Solo plan to the team-oriented Essentials plan
Pricing
Solo $9/user/month (annual) / $19/user/month (monthly) monthly or annual
Essentials $35/user/month (annual) / $49/user/month (monthly) monthly or annual
Growth $99/user/month (annual) / $109/user/month (monthly) monthly or annual
Scale $139/user/month (annual) / $149/user/month (monthly) monthly or annual
Frequently Asked Questions
Does Close have a free plan?
No, Close does not offer a permanently free plan, but it offers a 14-day free trial with no credit card required.
Does Close include calling and texting?
Yes, calling, SMS, and email are built into every plan, though call minutes and SMS messages are billed on a usage basis on top of the subscription.
Is Close good for a solo user?
Yes, the Solo plan is designed for individual operators and starts at $9/user/month billed annually.
Can I cancel a Close subscription anytime?
Monthly subscriptions can be upgraded, downgraded, or cancelled at any time; annual plans offer discounted pricing in exchange for a yearly commitment.
Does Close integrate with other tools?
Yes, Close offers a public API and a Zapier integration for connecting to other sales and marketing software.
What is Chloe in Close?
Chloe is Close's built-in AI assistant that summarizes calls, drafts follow-up messages, and surfaces next steps for reps.