See how SleekFlow's omnichannel WhatsApp and social commerce platform works, what its plans cost, and who it is built for in 2026.
SleekFlow is an omnichannel messaging and social commerce platform that brings conversations from WhatsApp, Messenger, Instagram, WeChat, Line, SMS, and live chat into a single shared inbox for sales and support teams. The company launched its beta in November 2019 after its founder, Henson Tsai, interviewed hundreds of prospective users, and it was incubated at Hong Kong's Cyberport.
SleekFlow has since expanded across Asia and beyond, with a presence spanning Singapore, Hong Kong, Malaysia, Indonesia, Brazil, and the UAE, and describes itself today as an agentic AI platform for turning conversations into sales. The company has raised roughly 23.5 million dollars from investors including Tiger Global and Atinum Investment.
The platform is particularly strong in WhatsApp-centric markets, where businesses rely heavily on messaging apps rather than email for customer communication, and SleekFlow reports serving over 2,000 enterprise customers across 70 countries.
A unified inbox brings conversations from WhatsApp, Messenger, Instagram, WeChat, Line, SMS, and live chat into one place, so agents keep full context on a customer regardless of which channel they messaged from.
A visual Flow Builder lets teams design chatbot and automation logic without code, handling routine questions, lead qualification, and routing before a conversation reaches a human agent.
AI features assist with drafting replies, summarizing conversations, and increasingly automating parts of the sales journey, reflecting SleekFlow's positioning as an agentic AI platform.
Commerce tools include product catalogs and in-chat checkout so businesses can sell directly inside a WhatsApp or Messenger conversation, along with broadcast campaign tools for outbound marketing messages and CRM-style contact management.
SleekFlow's Free plan includes 3 user accounts and roughly 50 monthly active contacts, giving small teams a way to trial the unified inbox and core automation features.
The Pro AI plan starts at HK$399 per user per month with a three-user minimum (roughly HK$1,199/month total), and additional users can be added at HK$199 per month each; it supports around 500 monthly active contacts and up.
The Premium AI plan starts at HK$579 per user per month with a five-user minimum (roughly HK$2,859/month total) and supports around 1,000 monthly active contacts and up, adding advanced analytics, API access, and role-based permissions.
An Enterprise plan offers custom pricing with unlimited usage tiers, custom integrations, and dedicated support, available by booking a demo. Annual billing saves up to 25 percent compared to monthly billing across paid tiers.
SleekFlow is used to manage customer conversations and sales across WhatsApp, Messenger, Instagram, WeChat, Line, SMS, and live chat from one unified inbox.
SleekFlow launched its beta in November 2019, founded by Henson Tsai and incubated at Hong Kong's Cyberport.
SleekFlow has a free plan for 3 users, a Pro AI plan starting at HK$399/user/month, a Premium AI plan starting at HK$579/user/month, and custom Enterprise pricing.
Yes, WhatsApp is one of SleekFlow's primary supported channels, alongside Messenger, Instagram, WeChat, Line, SMS, and live chat.
Yes, SleekFlow's visual Flow Builder lets teams create chatbot and automation logic without writing code.
Yes, SleekFlow supports in-chat commerce with product catalogs and checkout inside a messaging conversation.
SleekFlow competes with other omnichannel and WhatsApp Business API platforms such as respond.io, Trengo, and Freshchat.
SleekFlow is headquartered in Singapore with offices across Hong Kong, Malaysia, Indonesia, Brazil, and the UAE.